AI Smart Home Monitoring & Remote Support

AI Smart Home Monitoring watches the health of your network, lighting control, shades, cameras and audio-video, and spots problems before you do. Most issues, like a hung access point, a camera offline or firmware that needs updating, are fixed remotely. A licensed Pfitztech technician handles the rest. It is included in our Smart Home Care Plans.

Sound familiar?

  • Something in the smart home stops working and you do not know who to call.
  • The Wi-Fi drops and takes the lighting, shades and music with it.
  • Firmware updates break things, or never get done.

How it works

STEP 1Connect your systemsSTEP 2Watch health aroundthe clockSTEP 3Fix remotelySTEP 4Visit only if needed
  1. Connect. We connect your network and supported systems to our monitoring.
  2. Watch. Device health is checked continuously and unusual patterns are flagged.
  3. Fix. Most issues are fixed remotely, often before you notice.
  4. Visit. If something needs hands-on work, a licensed technician is booked with the diagnosis already done.

What we install and set up

  • Network and device health monitoring
  • Firmware and update management
  • Remote support access you control
  • Integration with Lutron, Josh.ai, UniFi and AV systems we support

What you get

  • Fewer surprises
  • Faster fixes
  • A technician who already knows your system
  • Clear monthly pricing through a care plan
Lighting app scene control in an Okanagan home
Everything working the way it did on day one

Who it’s for

Owners of Okanagan homes, cabins and rental properties with Lutron, Josh.ai, UniFi networks, cameras or whole-home audio.

Good to know

This monitors the health of your smart home systems and network. It is not an alarm-monitoring or security response service.

Pricing

Included in our Smart Home Care Plans. See the plans page for current pricing.

Frequently asked questions

Is this the same as alarm monitoring?

No. We monitor the health of your network and smart home systems, not intrusion alarms, and we do not dispatch responders.

Can you see my cameras?

No, not without your permission. Monitoring looks at whether devices are online and healthy, not what they record.

What if you did not install my system?

We can often take over support for existing Lutron, Josh.ai and UniFi systems after an assessment.

How much does it cost?

It is part of our Smart Home Care Plans. See the plans page for current pricing.

Related services

Keep your smart home running like day one

Compare care plans, or book a free assessment of your current system.

Pfitztech Contracting Ltd. · Licensed electrical contractor, Technical Safety BC LEL0203920 · FSR-B on every job · Serving Kelowna, West Kelowna, Lake Country, Vernon and Penticton · 250-575-5721

Pfitztech Electrical & Data is a trade name of Pfitztech Contracting Ltd.
Licensed Electrical Contractor · Technical Safety BC Contractor Licence LEL0203920