Do video intercoms work with my phone?
Yes—door stations can ring one or multiple phones with two-way video/audio and remote door release.Can tenants or staff have different access levels?
Yes—create groups by role or area (e.g., “Office,” “Parkade”), set schedules and holidays, and log activity.What if I already have door hardware installed?
We can often reuse strikes/maglocks and wiring. We’ll audit and advise what to keep vs. replace.Do you support mobile credentials (phone as a key)?
Yes—most modern systems support Apple/Google wallet or app-based credentials, plus fobs and PINs where needed.What’s the cost of an access control system?
Costs depend on the door hardware type, power requirements, cable distances, and system features. We provide quick estimates based on photos or a site visit.Can you add access control to glass, metal, or fire-rated doors?
Yes — we tailor solutions for commercial storefront doors, office buildings, warehouses, and multi-unit buildings.Do you service or upgrade existing access control systems?
Yes — we repair, replace outdated hardware, add additional doors, and bring older systems up to modern standards.Do you provide keyless entry for homes?
Yes — wireless keypads, smart locks, video doorbells, and secured outdoor stations.How long does installation take?
Most single-door systems can be completed in the same day. Larger systems take 1–3 days depending on cabling and hardware.What happens if there’s a power outage?
Your system remains safe. Maglocks and strikes can be configured as fail-safe or fail-secure, and backup power options are available.Can you set up access schedules for staff or tenants?
Yes — we can program time-based access rules (e.g., staff only between 7am–7pm).How durable are fobs and cards?
They are extremely reliable and cost-effective compared to physical keys. Lost fobs can be disabled instantly.Do you install cloud-based access systems for businesses?
Absolutely. They allow you to manage users remotely, track entry logs, and update permissions instantly without rekeying locks.Can you integrate the access system with my cameras or smart home?
Yes — we integrate access control with Ubiquiti, smart home systems, video intercoms, and security cameras for full building control.Do I need a permit for an access control installation?
Commercial installations often require electrical permits, fire integration approval, or door hardware compliance. We handle all required permits.What’s the difference between a maglock and an electric strike?
Maglock: Always requires power and is typically stronger Electric strike: Often integrates with existing door hardware We recommend the safest and most cost-effective option based on your door type.Are maglocks safe and legal in BC?
Yes — when installed to code with proper emergency egress hardware, push-to-exit buttons, and fire alarm integration (if required).What types of access control systems do you install?
Keypads, card readers, fobs, maglocks, electric strikes, video intercoms, cloud-based systems, and integrated solutions for both residential and commercial properties.Can I install an access control system myself?
Not safely. Access control systems require proper wiring, fire-code compliance, security integration, and precise configuration. DIY installs often fail, become unreliable, or cause expensive building downtime.Do you offer coverage for large properties?
Yes — including long-distance cameras and multi-building networks.Can you fix grainy or unreliable camera feeds?
Yes — often caused by poor cabling or Wi-Fi coverage.Do you install video intercoms?
Yes — residential and commercial.Do you offer monitoring?
We install systems that work with third-party monitoring if needed.Can you run wiring through finished walls?
Yes — minimal cuts required.Do you repair or upgrade existing systems?
Yes — including adding cameras or improving coverage.Can you integrate cameras with smart home systems?
Yes — often through Ubiquiti or other platforms.Do you install door access systems for businesses?
Yes — keypads, card access, maglocks, strikes, and intercoms.Do you install wired or wireless systems?
Both — but wired is more secure, stable, and recommended.Can I install cameras myself?
DIY cameras often suffer from poor angles, weak Wi-Fi, and unreliable recording. We install commercial-grade systems.Still have a question?
Ask us directly — send a message or call (250) 575-5721. Serving Kelowna, West Kelowna, Lake Country, Vernon and Penticton.More answers: EV Charger FAQs · Generator & Transfer Switch FAQs · Smart Home & Automation FAQs · Data, WiFi & Fiber FAQs · Residential Electrical FAQs · Commercial Electrical FAQs · General